Customer Service

We encourage all customers to take advantage of our email-based customer support tracking system.  By contacting our Customer Service team via email, your entire case is documented in our Ticket System and can be managed by multiple customer service agents.  All return requests are required to be documented in our Customer Service System.

For General Inquiries & Support:
support@hppenterprises.com

For Returns & RA (Return Authorizations):
(for full return policy and details, see our Shipping & Returns page)
returns@hppenterprises.com

For those needing phone support or assistance:
(912) 509-0477

Please note:  we do not provide technical assistance or support for our products.  We are simply an online retailer.  All product-specific questions, defects, or product operation issues should be directed to the manufacturer of the product.  In most cases, all of the product details, dimensions, and accessories are displayed on our site, and we have no further information than what is being shown.